Jones County has partnered with ESPῩR to provide employees and their family members with a comprehensive Employee Assistance Program (EAP). The EAP is available 24/7/365 and provides the following services.
Help is easy to access
- Unlimited, confidential, 24/7/365.
- Phone: 1-800-869-0276
- Online: visit espyr.com and log in on the upper right hand corner using your password: JCSS2018
Additional Information
Work-Life Services
- Legal consultation provided by attorneys. Simple Wills prepared at no cost. 24-hour emergency services, consultation with a mediator, consultation with a fraud/ID theft specialist are also included. A 25% discount off the mediator or attorney fees for services rendered beyond the EAP.
- Financial consultation regarding debt matters, investment options, money management, tax preparation and consultation and retirement planning. Financial personnel services are discounted at 25% as are CPA tax preparation fees.
- Child care information and referrals for all types of child care, as well as camps and schools
- Elder care services to assess elder care needs, locate resources and arrange referrals
- Adoption specialists share information, organize and arrange referrals for all stages of this process.
- Academic resources including customized profiles of kindergarten through graduate school. College planning guidebooks are available. Referrals to tutors are available.
- Pet care services that offer referrals to breeders, groomers, walkers, sitters, kennels, vets, and pet publications.
- Special needs services and referral to assess employee needs, educate, and make referrals for various special needs affecting employees and their families such as heart disease, ADHD, disabilities, diabetes and more.
- Daily Living and Concierge resources that provides referrals such as for home improvement resources, cleaning services, travel information and more.
- Relocation services and referral information provided to employees who are moving. Referrals include moving companies, housing options, utility companies, schools and more.
Counseling Support
- Employees and their dependents have access to speak with a counselor 24/7/365 for Immediate Support via a dedicated toll-free number.
- Up to 6 counseling sessions, per issue, are available. Common issues addressed with the EAP include stress, marital/family problems, job related concerns, life transitions, work-life challenges, and emotional issues.
On-Line Resources
- The website offers educational screenings, assessments, videos, quizzes, courses, articles, financial calculators, child and eldercare service locators and much more. You may even confidentially request SAP services from the site. Topics covered include emotional wellbeing, relationships, health and wellness, financial, legal, personal and professional growth.
- Monthly Webinars
- Access to Espyr’s mobile app that can be downloaded for free on the Apple Store or Google Play.
Management and Organizational Services
- Unlimited consultation to supervisors and managers regarding employees with job performance, attendance, and conduct problems.
- Monitoring of progress in EAP and all treatment for up to two years, when an employee is referred by management for job/substance abuse problems, by maintaining contact with the employee, treatment providers, and the employer, if appropriate.
- Unlimited consultation regarding organizational issues, including sexual harassment, drug-free workplace, downsizing, conflict resolution, and workplace violence.
- Crisis management to assist with emergencies in the workplace.
- Up to 4 hours of critical incident stress debriefings conducted on-site for traumatic incidents.
Program Promotion
- Promotional materials including: EAP brochures; wallet cards; Newsletters
Training and Education
- An internet-based employee orientation, supervisory training and drug-free workplace trainings are provided in additional to the trainings and monthly live webinars.
- Up to 4 hours available per year for onsite training and seminars. A complete training catalogue is available upon request.
- Onsite seminar topics include employee orientation, supervisor training, stress management, team building, coping with change, working with difficult people, balancing work and personal life, and maintaining a positive attitude.